Dental Events

Kickstart your infection prevention training with this essential session on compliance. Gain clarity on the key foundations, required documentation, and your role in keeping the practice safe and compliant. Perfect for newcomers and those needing a refresh.

Course Overview

This session provides a comprehensive introduction to infection prevention and compliance in dental practices. You'll gain clarity on:

- The essential documentation your practice must have in place now

- Who holds ultimate responsibility and accountability for compliance

- Why regular, consistent training is key to both achieving and sustaining compliance

- The quality assurance systems and tools required to help your practice Stay Safe

Whether you're just starting or reviewing your current compliance systems, this session serves as an essential checkpoint to ensure you're up to date with current legislation and best practices.

This session focuses specifically on Infection Prevention and Compliance. For information on sterilisation procedures, we recommend attending our Sterilisation online training or booking an In-Practice Training session.

Who Should Attend?

This session is ideal for: Dentists, Specialists, Hygienists/Therapists, Practice Owners, Practice Managers, Dental Assistants/Nurses, and Front Office Coordinators.

Learning Outcomes:

By the end of this session, participants will be able to:

- Outline the four key foundations of Infection Prevention, ensuring compliance to protect patients, yourself, and your practice.

- Identify and obtain the latest required documentation for compliance

- Understand their role in promoting accountability, implementing training, and maintaining quality assurance standards within the practice

Become a master of Appointment Book Control and elevate your practice's daily experience for your team and patients. Discover the difference that pre-blocking and running on time will make to your patient experience. Learn the best practices that will best support your patient booking needs.

A well-organised appointment book is vital for a successful practice, governing every aspect of operations.

In this comprehensive training session, gain invaluable insights and actionable strategies to create the perfect schedule for your practice, ensuring smooth operations daily, weekly, and monthly. Discover the impact of pre-blocking and learn to manage appointments effectively.

By the course's end, you'll have developed a personalised appointment book template ready for immediate use. Additionally, explore industry best practices to enhance appointment book management and improve dental patient experience.

Key Topics:

- Optimising Procedure Timings

- Effective Pre-Blocking for Ideal Days

- Strategic Communication Strategies

Join us to discover how to master your Appointment Book Control.

Prevent cancellations and late arrivals to maintain the smooth flow of your practice and keep both patients and your team happy. Equip your team with protocols to manage cancellations efficiently and transform habitual tardiness into punctuality.

Cancellations and late arrivals disrupt operations and incur costs. In this session, we explore:

- Proactive approaches to anticipate, minimise, and address cancellations and 'Fail-to-Attends' (FTAs) using impactful communication tools.

- Effective management of cancellations through clear policies and protocols.

- Strategies to transform late patients into punctual attendees.

Join us to learn how to optimise your practice's efficiency by minimising disruptions caused by cancellations and late arrivals.

Be honest — if you stepped away from your practice for a week, would it keep running smoothly? If not, this course will help you change that — and free you to focus on real growth.

Owning a practice is a balancing act — clinical excellence, financial management, leadership, and growth. Too often, owners find themselves caught in daily operations, reacting instead of leading.

Mastering Practice Ownership is designed to help you step out of the cycle and take back control. You’ll learn how to boost profitability, strengthen your team’s performance, and create a business that supports your lifestyle — rather than consumes it.

You’ll leave feeling empowered, clear, and confident — with an action plan to increase profit and reduce stress.

Boost Profitability and Performance

Through real-world examples, practical tools, and expert coaching, you’ll learn how to:

- Boost your practice production with an enhanced patient experience

- Drive financial outcomes by understanding the story behind your numbers

- Grow your patient base with proven marketing strategies

- Engage and empower your team through powerful, authentic leadership

- Streamline systems and workflows so the business runs efficiently — even when you’re not in the chair.

Running a dental practice should be rewarding - not overwhelming.

This half-day interactive workshop will equip you with the mindset, business knowledge & strategies to run your practice like a high-performing business.

Includes all workshop materials, afternoon tea, refreshments, and networking drinks.

This online program runs for 2 consecutive weeks, 2 hours each day. Dates: Thursday 05 & 12 February 2026 Times: 1:00pm - 3:00pm AEDT This course builds self-awareness and purpose while equipping you to lead others with confidence through change and challenge. Created to help clinicians and team members overcome today’s challenges with confidence, this course will help them master: - Self-awareness and emotional intelligence to build trust and clarity of purpose - Practical tools for leading others through change, challenge, and uncertainty - Flexible leadership skills to adapt under pressure while supporting team success Virtual Classroom 1: Know Yourself – Leading from the Inside Out Virtual Classroom 2: Leading Others Through Change and Challenge The online program runs for two weeks and will be delivered online via the Zoom platform with chats, polls and breakout rooms to enhance engagement and specially designed videos that you can watch at your own pace. This program gives the participants several opportunities to skills practice in smaller groups. Each participant must log into their PrimeLearn account and complete the modules in consecutive order, including videos and quizzes to gain access to CPD points and certificates. You must attend both virtual classrooms live, this program doesn't offer a recording of the live sessions.

Presented by Dr Evan Jones and Dr Larry Benge. A one-day introduction to the All-on-4® treatment concept as a way to manage the terminal dentition. Learning outcomes include: - Determining when a patient is 'terminal' and what factors to assess. - Treatment options for those patients. When to treat, when to wait, when to refer. - What is All-on-4®? The All-on-4® treatment process from assessment to insert. - Discussing the All-on-4® process with patients. What information you need to give and collect to help guide patients to the treatment option that is best for them. - Surgical management of the All-on-4® patient. Medical and surgical assessment, management under LA, IV and GA - Prosthetic and restorative management of the All-on-4® patient including’ Live Patient’ demonstration of immediate temporisation following surgery, work-up and insert of final bridge(s). - Digital workflows - Complications, failures and how to manage

Transform the way you communicate. Enhance case acceptance with effective patient communication.

Join us Live Online from your Home or Practice

This online version of the unique and world-class patient communication program Primespeak, gives participants the necessary tools to build strong patient-clinician relationships whilst simultaneously enhancing case acceptance.

• Features include chat, polls and breakout rooms to ensure high engagement and interaction

• Skills practice training in small groups

• Access to a video training library for ongoing support

• Bring together the whole clinical team for maximum learning & effectiveness.

The online program runs for three weeks and will be delivered via the Zoom platform, with chats, polls, and breakout rooms to enhance engagement, as well as specially designed videos you can watch at your own pace. This program gives the participants several opportunities to skills practice in smaller groups where the facilitator can split the rooms with the perfect mix of dentists, hygienists and team members.

Each participant must log in to their PrimeLearn account, Prime's e-learning hub, and complete the four modules in consecutive order over three weeks, including videos and quizzes, to gain access to CPD points and certificates. You must attend all 3 virtual classrooms live, this program doesn't offer a recording of the live sessions.

What You’ll Learn

With Primespeak, you’ll discover innovative communication strategies that elevate the patient experience — and boost case acceptance and retention, naturally.

You’ll learn a proven, practical framework to:

• Build trust quickly and comfortably during consultations

• Guide patients to make informed decisions without feeling sold to

• Communicate diagnosis and treatment recommendations ethically

• Reduce stress for both clinician and patient

• Align your entire team’s language so every interaction feels consistent and confident

The online program runs for three weeks, Tuesday 10 - 17 - 24 February 2026 from 9:00am - 1:00pm AEST